Online Vet Advice for Californian Pet Parents
You’re only a click away from talking with a top-rated veterinarian who can help California pet parents by providing advice and peace of mind, helping you meet your pet’s needs – all for just $29.95
If you’re facing long clinic wait times or have ongoing preventive questions, online vet guidance gives you quick, reliable answers.
100% Satisfaction guarantee · No subscription needed · No app required
As seen in
How It Works
Three Easy Steps to a Call Designed for California Pet Owners
Pick a Time That Works for You — Perfect for Busy California Schedules
Share details about your pet, choose a convenient time, and book a call with a vet.
Meet Your Vet Over a Quick Call
Join from home (or anywhere in California) and get instant clarity without the stress of a clinic visit.
Get a Clear, Practical Care Plan
Your vet will send an easy-to-follow care guide with advice and next steps tailored to your pet.
I'm so grateful for PangoVet online service.
My experience was professional, informative, un-rushed, kind and delivered much needed peace of mind. I live rurally, where the nearest vet is difficult to get to in an emergency—to go or not to go… that is the question. Booking a same day (same hour!), online appointment to see if I my cat’s symptoms were an actual emergency or not made my life much easier. In this case I was able to get him the care he needed w/o unnecessary worry, the drama of wrangling him, and a stressful road trip.
Extremely helpful.
Got an appointment within 30 minutes and I met with Dr. Cuevas who acknowledged the problems my cat was having and after asking a few more background questions, gave me detailed explanations for every reason why my cat was struggling to use the litter box. For 20 minutes, she answered every question I had and gave me recommendations on how to decrease the chances of this happening again. I was then encouraged to visit a vet as soon as possible. When the call was over, I was later sent a summary report which contained links to..
My first experience with an online veterinary consultation through PangoVet was exceptional.
I scheduled a call with Dr. Marta to address my dog’s recent reluctance to eat her usual kibble. Dr. Marta was incredibly reassuring, offering practical and tailored advice to make mealtime enjoyable for my dog while ensuring her nutritional needs were met.
Booking with PangoVet not only saved me potentially hundreds of dollars compared to an in-person vet visit but also gave me peace of mind that my dog’s diet is on the right track…
Great Second Opinion
Our cat recently experienced severe weight loss. After a trip to our local vet, we reached out to PangoVet for a second opinion. I uploaded all our previous lab tests, and an overview of our situation. Our scheduled 20-minute Zoom conference with Dr. Paola Cuevas was very helpful. She even took another 10 minutes to answer additional questions. Her written post analysis was spot on and provided a detailed plan to discuss with our next local vet visit. These included several specific tests not initially suggested by our local vet visit. If you’re looking..
So quick and helpful!
So quick and helpful! I was able to get an appointment within the hour, and the vet (Dr Paola Cuevas) was so kind, helpful and patient. She clearly loves animals and was able to reassure me. She told me what symptoms to watch for, when I should seek in-person vet care, and gave me all the information I needed to feel well informed and able to take of my dog. I’m super grateful that this service exists. And now I know not to let my dog eat unripe tomatoes in the garden! I feel like a bit of an idiot, but I’m so grateful for the prompt and reassuring meeting.
Put me at ease when I was struggling with my cat!
I had a session with Dr. Maja Platisa because I was having difficulties with my newly rescued feral cat in getting her to adjust and eat in my home. She reassured me in what behaviors were considered normal and what to watch out for. She gave me practical recommendations to help the cat adjust, and a day later kitty finally came out to eat. It would have been pretty impossible to get advice like this from my regular vet because their office is always busy. PangoVet was a convenient solution and is always available. Would highly recommend!
PangoVet is truly a gift to pet owners everywhere. Thank you for what you have made possible!
PangoVet is a lifesaver! Since my cat needs help losing weight but is absolutely traumatized by vet visits, the chance to talk with Dr. Marta Vidal-Abarca via Zoom felt like nothing short of a miracle. Throughout our call, Dr. Marta Vidal-Abarca was exceptionally understanding, compassionate, and knowledgeable, educating me while helping to strategize an effective wellness strategy for my cat. Then, after our call, she followed up via email with additional support…
We highly highly recommend their services to any pet parent.
We cannot thank Dr. Marta enough for all of their support with our dog, and for helping us feel cared for as well in a time of such high stress. We needed after hours support and we live rurally, and were so lucky to have PangoVet. We highly highly recommend their services to any pet parent. Our dog did end up needing to see a vet in the morning and have surgery but it was so helpful to have Dr. Marta walk us through things and help keep us calm. Thank you!
I would highly recommend this service to anyone in need of an online vet.
I had a problem with my dog because he accidentally ate some chocolate and I didn’t know what to do, so I was really worried! I managed to book an appointment straight away and got in a call with Dr. Marta. She was very helpful and friendly, she did some calculations and explained that thankfully, my dog wasn’t at risk. Thank you for an amazing service, I feel so much better now. I would highly recommend this service to anyone in need of an online vet. Thank you!
Thorough and accurate
In a 20min span I was amazed at the knowledge of the vet, Maja Plastiva. My Petey should be handled better at my vet with the info I received. Not saying my vet is not thorough but the talk with Maja this morning made it clear to me that I needed to be much more aggressive in talking. She had some very good suggestions as to what to ask for. Thank you Maja!
Our Hand-Picked Veterinarian Team
Our team members are a select group of experienced professionals, briefed on the unique details of your issue.
BVSc GPCert (Ophthal) MRCVS
I had a superlative experience with Dr. Marta. She was knowledgable and patient and answered all my questions. Afterward, she sent me notes so I can make an effective treatment plan.
DVM MPH (Veterinarian)
Ellen has over 12 years of veterinary experience in the United States, primarily caring for companion animals. She is skilled in small animal preventive and internal medicine, diagnostic imaging, and surgery.
MVZ
I booked a video visit with Dr. Paola Cuevas MVZ. She listened intently, asked questions, and finally gave me valuable suggestions about which tests to run to narrow down the root of the problem.
DVM MRCVS (Veterinarian)
Dr. Maja Platisǎ was thorough and compassionate, I’m in the human medical field and her bedside manner was better than 99% of American doctors in my field.
Real Vets for Real Pet Issues — Big or Small
Ear & skin infections
Weight & nutrition
Eye issues
Vomiting & diarrhea
Urinary problems
Mobility issues
Flea & Tick
Training & behavior
Toxin ingestion
Trauma & injury triage
Grooming & nail care
Post-surgery & recovery
And Much More...
Understanding Pet Care in California
California’s large urban population means many pet parents face high demand for veterinary services, especially in major metro areas.
Appointment availability can be limited, making early guidance helpful when concerns arise. The state’s mild climate allows parasites like fleas to stay active year-round, so preventive care is often ongoing rather than seasonal. Veterinary costs also tend to be higher in urban regions, which makes proactive care and informed decision-making especially important.
What this means for California pet parents:
- Plan ahead for non-urgent concerns, as same-week appointments may be limited
- Expect parasite prevention to be ongoing, not just a summer task
- Monitor pets closely after outdoor activities, especially in coastal or warm regions
- Seek guidance early when symptoms are mild, to help avoid rushed decisions later
Pet Ownership & Health Considerations for Californians
Local Pet Laws & Ownership Rules
Pet limits vary by municipality. California does not impose a single statewide cap on the number of pets you may own; however, many cities and counties limit households to a specific number of dogs or cats (commonly three to five). Local ordinances apply, so it’s important to check city or county regulations.
Dog licensing is required statewide.
Microchipping is strongly encouraged and often required.
Climate-Related Health Risks
Heat-related illness is a significant concern. High temperatures—especially in Southern California and inland regions—increase the risk of dehydration, heat exhaustion, and heat stroke in pets.
Parasites are present year-round in many areas. Fleas and ticks can remain active throughout much of California due to its mild climate.
Wildfire smoke exposure matters.
Beach & Outdoor Safety
Beach access rules vary widely. Always follow posted signage and local regulations.
Watch for environmental hazards. Hot sand, sharp shells, strong currents, and occasional harmful algal blooms can pose risks to pets.
Exotic & Non-Traditional Pets
California has some of the strictest exotic-animal laws in the U.S.
Permits may be required. Certain animals—particularly native wildlife, some reptiles, and specific bird species—require special permits from the California Department of Fish and Wildlife.
Simple, Stress-Free Pet Care for Californians
100% Satisfaction Guarantee
Love your call or get your money back
No Subscriptions Required
Only pay when you need a vet
No App Required
No downloads. Just click and join from your browser
Simple Pricing, No Surprises
Convenient, affordable vet care - on your terms.
Pangovet Appointment
A video or audio call with a real vet
$
60.00
Save 50%
$29.95 USD
One-time payment
What's included:
High-quality & secure video call
20 min video call with an experienced veterinarian
Personalized advice
Get personalized advice from the comfort of your home
Practical care guide
Receive a complimentary practical care guide for your pet
What to Expect From Your Call
Step-by-step
Preparation
Share your pet’s issue
Describe the problem in your own words, including anything that helps the vet understand the situation.
Video chat
Chat with the vet
Jump on a live audio or video call where the vet asks questions and gets to the bottom of what’s going on.
Next steps
Discussion & next steps
Get a straight answer on what’s happening and a clear plan for what to do after the call.
What We Can Help You With
Spot any of these signs? Our team is ready to support you.
Common ailments & digestion
Vomiting, diarrhea, minor stomach upsets, and other everyday health concerns.
Skin, ears & allergies
Ear and skin infections, food and environmental allergies, and persistent itching.
Parasites (Flea & Tick)
Advice and prevention for flea, tick, and other common parasite problems.
Behavior, training & stress
Help with training, behavior issues, anxiety, and stress-related concerns.
Nutrition, weight & wellness
Support with diet, weight management, preventative care, and general wellness.
Urinary, grooming & daily care
Urinary problems, litter box issues, plus grooming and nail care questions.
Injuries, mobility & pain
Triage for minor trauma and injury, limping, arthritis, and other mobility issues.
Eyes, toxins & recovery
Eye issue, toxin ingestion , and post-surgery or recovery check-ins.
And Much More...
Our veterinarians will also let you know if your pet needs to be seen by a veterinarian in person for further evaluation, diagnosis, and treatment and how soon they need to be seen.
Please visit your local vet hospital if you need need the following or if your pet is experiencing any of these signs
Prescription
Physical exams
Lab tests
Emergency care
Rapid or shallow breathing
Bleeding that won’t stop
Severe pain or trauma
Lack of response or collapse
Seizures
Bloated abdomen
Unconsciousness
Inability to urinate
This list isn’t exhaustive. In emergencies, pets need in-person care. While our online vets can help identify emergencies, PangoVet isn’t a substitute for in-person vet visits.
Frequently Asked Questions
How long is a PangoVet consultation?
A PangoVet online vet appointment call is 20 minutes. After the consult, you’ll receive an emailed, comprehensive personalized report that covers everything you and the vet discussed and any plans of action for you and your pet going forward.
What is the price of a PangoVet consultation?
A one-time fee of 60.00 USD 29.95 USD covers the full online vet help experience: the cost of the video call, and a comprehensive personalized report after the consultation.
What can I do if I want to send images to the vet from my phone or I don’t know how to upload images in the booking form?
You can always send your images directly to our email account [email protected]. Just remember to write down your name and the name of your pet.
How do I prepare for the PangoVet consultation call?
It’s easy to prepare for your consultation. Just have your device ready.
You can join the video call from your phone, computer, or tablet.
When possible, we recommend finding a quiet area without a lot of background noise or distraction. You may choose to have your pet accompany you on all, part, or none of the call, but our vets may request to see them depending on the nature of the call.
How do I join the PangoVet consultation call?
Simply click the link we email you! When your appointment starts, your vet will admit you into the private virtual consultation.
PangoVet uses a secure, browser-based video platform – no downloads required!
You can join the PangoVet video call on your mobile, computer, or tablet.
Do I need to have my video on for the consultation?
No, you do not need to use the video feature in your virtual vet consultation. If you prefer, you can use only audio, though we do recommend you use your video for if your pet is present so we can offer you the best, most comprehensive support.
What can I expect during the call?
Our vets will ask you various questions pertaining to your specific concerns stated in your booking form. They will offer advice, or triage, and can help guide you through whatever the next steps are!
Can PangoVet issue prescriptions?
No. Prescribing generally requires an in-person veterinary client-patient relationship, which generally means a vet is in the same country and state as you.
While our service does not currently support prescriptions, our team of vets can guide you through the process of why your pet may or may not need medication, what tests you may want to seek from an in-clinic vet prior to issuing the prescription, and the costs associated with the process. We can even help you find a vet local to you to assist you further!
Should I go to the vet, or should I do a PangoVet teleadvice call?
For questions about your pets health, including advice on nutrition, behavior, training, or general medical advice, we are here to help! We offer peace of mind, and can guide you through the process of how to best help your pet, and the actionable steps you can take to keep them happy and healthy!
But, PangoVet is not a substitute for an in-person veterinary exam. If your pet is experiencing any life-threatening or emergency situation, please contact a local veterinarian.
Do you need to see the medical records of my pet?
No, at PangoVet we don’t need your pet’s medical records to have a video call with you and your pet. The more information you can provide us, the better, but it is not necessary for us to have medical records in order to help you and your pet.
How can PangoVet help my pet?
Our service provides veterinary advice, guidance, and triage. We are well-suited to help with your questions on pet health, nutrition, behavior, and non-urgent illnesses. We have the time to discuss your questions in depth, which cannot always happen during an in-person clinic visit.
We can also help you decide when and how urgently a trip to your vet clinic is necessary. And if needed, we can help you find a local vet, if you don’t already have one.
What services does PangoVet not provide?
Our vets cannot perform physical tests, make a diagnosis, or prescribe medications.
We can provide veterinary advice, guidance, and help you prepare action plans for your pet for health, nutrition, behavioral, and non-urgent illness needs.
What regions is PangoVet not able to provide services to?
At this time we are unfortunately not able to provide PangoVet services to customers in the following regions:
Canadian province of Ontario
Canadian province of British Columbia
This is because of legislation in the above-mentioned regions. We are hoping that they change their legislation soon so that we can provide our services to customers in those regions.
What should I do if I have more than one pet?
We love extended furry families! If you have questions on more than one pet, please book a separate consultation for each pet, so that we have the time to discuss each pet with the individual attention they deserve.
Why do I need to book in advance? Can I do an instant consultation?
We take advance bookings to allow us to best prepare for your consultation, and to best serve as many pets as possible.
We find this also helps pet parents prepare for and find suitable times for their consultations around their own busy schedules. If a time you would like is not listed, it may be due to our veterinarians helping out other pets and their parents.
Please be reminded that if the nature of your call is an emergency, PangoVet is not a substitute for in-clinic veterinary care. If it is an emergency, please contact your vet immediately.
What if I can’t find a slot that suits me? Can I book a consultation at a different time?
Of course. Just email us at [email protected] with your preferred time and we will do our best to accommodate your request.
Will my PangoVet consultation call be recorded?
Your call will be recorded for quality and training purposes, and to allow our vets to review your pet’s history, to ensure they can send you the best personalised recommendations possible after the call.
No questions found matching your search. Try different keywords or browse by topic.
Want to talk with a vet online?
We are here to help. Simply schedule an appointment by clicking on the button below.