British People Can Now Speak to a Vet Online!

You’re only a click away from talking with a top-rated veterinarian who provides customized advice to help meet your pet’s needs – all for just £21.99

4.9/5 on Google

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How It Works

Easily Select a Time That Works For You

Share a little about your pet, select a convenient time, and connect with a vet that understands your needs.

Video Call a Vet From the Comfort of Home

Give your pet the gift of comfort by joining the video call from home and avoid the emotional stress of an in-person vet visit.

Receive a Practical Care Guide for Your Pet

Our vets will provide a practical care guide with general advice for your pet’s needs, along with a summary of the conversation.

Loved By Pet Parents

4.9

The PangoVet Experience

Helping You Navigate Pet Health Issues in the UK

Our experienced veterinary experts help you navigate pet health issues with a 20-minute online video call, where you can ask them any questions you may have.

Our vet will assess your pet’s situation, ask some questions, and provide professional advice.

We can address your concerns, and offer pet care advice to help you decide the best way to help your pet. We don’t prescribe medication at this time.

Receive a practical care guide and comprehensive report detailing your consultation.

Our Team

Meet Some of Our Veterinarians

Dr. Marta

Dr. Maja

Dr. Paola

Our telehealth vet team is waiting to advise or triage issues relating to your pet.

Our Pricing

No hidden charges

Video Call with a Real Veterinarian

~~£47.50 GBP~~

£21.99 GBP

20 min video call with an experienced veterinarian

Get practical support and advice from the comfort of your home

Receive a complimentary care guide so you can better help your pet

Benefits of Vet Telehealth in the UK

No stressful travel

Get guidance from the comfort of home when you ask a vet online. Your pet is safe and relaxed.

Experienced vets

All PangoVet Telehealth Vets are experienced in the practice of veterinary medicine. You can trust that you’re speaking with a knowledgeable professional.

Personalized advice

We listen to your concerns, and know that pets are family, too! Our team has an online dog vet, online cat vet, and an online exotic pet vet to better help pets of all shapes and sizes.

Helpful resources

Our team will handcraft a follow-up report that details the call and our recommendations.

Please visit your local vet hospital if you need a prescription or if your pet is experiencing any of these signs

Rapid or shallow breathing

Bleeding that won’t stop

Severe pain or trauma

Lack of response or collapse

Seizures

Bloated abdomen

Unconsciousness

Inability to urinate

This list isn’t exhaustive. In emergencies, pets need in-person care. While our online vets can help identify emergencies, PangoVet isn’t a substitute for in-person vet visits.

What Pet Parents Are Saying

We cannot thank Dr. Marta enough for all of their support with our dog, and for helping us feel cared for as well in a time of such high stress. We needed after hours support and we live rurally, and were so lucky to have PangoVet. We highly highly recommend their services to any pet parent. Our dog did end up needing to see a vet in the morning and have surgery but it was so helpful to have Dr. Marta walk us through things and help keep us calm. Thank you!

Our appointment was easy and convenient to schedule. Dr. Marta was very thorough and helpful. She created a clear actionable plan for our lab’s weight gain. So much more convenient and less expensive than a vet visit too. Thank you, Dr. Marta!

So nice to find a vet who is actually knowledgeable about pet nutrition! I talked to Dr. Luqman about improving my parrot's diet and he had so much great advice to offer. He even sent me extra information after our call, giving me multiple options to move forward. I would highly recommend him if you're looking for nutrition or diet guidance for your pet!

I recently had a telehealth visit with Dr Maja. My 2 cats were feeling very anxious over 2 cats coming into our yard, onto deck and front door steps. Dr Maja offered sound advice which was very helpful. You knew that she had lots of experience...Additionally, she welcomed me sending any further questions I may have to her email. I would highly recommend this telehealth group for your pet.

I had a session with Dr. Maja Platisa because I was having difficulties with my newly rescued feral cat in getting her to adjust and eat in my home. She reassured me in what behaviors were considered normal and what to watch out for. She gave me practical recommendations to help the cat adjust, and a day later kitty finally came out to eat. It would have been pretty impossible to get advice like this from my regular vet because their office is always busy. PangoVet was a convenient solution and is always available. Would highly recommend!

I had a superlative experience with Dr. Marta. She was knowledgable and patient and answered all my questions. Afterward, she sent me notes so I can make an effective treatment plan. We promised to have a follow-up conversation in two weeks.

Highly recommended! - I had a problem with my dog because he accidentally ate some chocolate and I didn't know what to do, so I was really worried! I managed to book an appointment straight away and got in a call with Dr. Marta. She was very helpful and friendly, she did some calculations and explained that thankfully, my dog wasn't at risk. Thank you for an amazing service, I feel so much better now. I would highly recommend this service to anyone in need of an online vet. Thank you!

Frequently Asked Questions

How long is a PangoVet consultation?

A PangoVet consultation is 20 minutes on a call with a veterinarian. After the consult, you’ll receive a personalized report via email that covers everything you and the vet discussed and any plans of action for you and your pet going forward.

What is the price of a PangoVet consultation in GBP?

~~£~~47.50 GBP~~~~ £16.00 GBP covers the cost of the video call, as well as a personalized report after the experience.

What can I do if I want to send images to the vet from my phone or I don’t know how to upload images in the booking form?

This is not a problem at all; you can always send your images directly to our email account [email protected]. Just remember to write down your name and the name of your pet.

How do I prepare for the PangoVet consultation call?

It’s easy to prepare for your consultation. Just have your device ready.

You can join the video call from your phone, computer, or tablet.

When possible, we recommend finding a quiet area without a lot of background noise or distraction. You may choose to have your pet accompany you on all, part, or none of the call, but our vets may request to see them depending on the nature of the call.

How do I join the PangoVet consultation call?

Simply click the link we email you! When your appointment starts, your vet will admit you into the private virtual consultation.

PangoVet uses a secure, browser-based video platform – no downloads required!

You can join the PangoVet video call on your mobile, computer, or tablet.

Do I need to have my video on for the consultation?

No, you do not need to use the video feature in your virtual vet consultation. If you prefer, you can use only audio, though we do recommend you use your video for if your pet is present so we can offer you the best, most comprehensive support.

What can I expect during the call?

Our vets will ask you various questions pertaining to your specific concerns stated in your booking form. They will offer advice, or triage, and can help guide you through whatever the next steps are!

Can PangoVet issue prescriptions?

No. Prescribing generally requires an in-person veterinary client-patient relationship, which generally means a vet is in the same country and state as you.

While our service does not currently support prescriptions, our team of vets can guide you through the process of why your pet may or may not need medication, what tests you may want to seek from an in-clinic vet prior to issuing the prescription, and the costs associated with the process. We can even help you find a vet local to you to assist you further!

Should I go to the vet, or should I do a PangoVet teleadvice call?

For questions about your pets health, including advice on nutrition, behavior, training, or general medical advice, we are here to help! We offer peace of mind, and can guide you through the process of how to best help your pet, and the actionable steps you can take to keep them happy and healthy!

But, PangoVet is not a substitute for an in-person veterinary exam. If your pet is experiencing any life-threatening or emergency situation, please contact a local veterinarian.

Do you need to see the medical records of my pet?

No, at PangoVet we don’t need your pet’s medical records to have a video call with you and your pet.

How can PangoVet help my pet?

Our service provides veterinary advice, guidance, and triage. We are well-suited to help with your questions on pet health, nutrition, behavior, and non-urgent illnesses. We have the time to discuss your questions in depth, which cannot always happen during an in-person clinic visit.

We can also help you decide when and how urgently a trip to your vet clinic is necessary. And if needed, we can help you find a local vet, if you don’t already have one.

What services does PangoVet not provide?

Our vets cannot perform physical tests, make a diagnosis, or prescribe medications.

We can provide veterinary advice, guidance, and help you prepare action plans for your pet for health, nutrition, behavioral, and non-urgent illness needs.

What regions is PangoVet not able to provide services to?

At this time we are unfortunately not able to provide PangoVet services to customers in the following regions:

Canadian province of Ontario

Canadian province of British Columbia

This is because of legislation in the above-mentioned regions. We are hoping that they change their legislation soon so that we can provide our services to customers in those regions.

What should I do if I have more than one pet?

We love extended furry families! If you have questions on more than one pet, please book a separate consultation for each pet, so that we have the time to discuss each pet with the individual attention they deserve!

Why do I need to book in advance? Can I do an instant consultation?

We currently take advance bookings at certain times to allow us to best serve as many pets as possible. As we grow, so will our booking options!

What if I can’t find a slot that suits me? Can I book a consultation at a different time?

Of course. Just email us at [email protected] with your preferred time and we will do our best to accommodate your request.

Will my PangoVet consultation call be recorded?

Your call will be recorded for quality and training purposes, and to allow our vets to review your pet’s history, to ensure they can send you the best personalised recommendations possible after the call.